41842517
Alex Merivale Healthcare is running a series of clinical courses in 2012 at some of UK's most advanced medical teaching and training facilities.
Our Clinical Governance and Risk Management in Obstetrics and Gynaecology- "Top Tips" Full day Course is being held in UCLH London NHS Trust on 11th February 2012
The following agenda is proposed to be delivered by the trainer:
This will constitute Part I of the course, (Morning session +/- early afternoon)
1. Introduction to Clinical Governance and Risk management
2. Investigating a Serious Incident - A guide to Root Cause Analysis
3. Dealing with a Complaint - Top Tips
4. Dealing with a Claim - Pitfalls
5. Being Open Framework
6. NHS Litigation Authority ( NHSLA)
7. Clinical Negligence Scheme for Trusts (standards)
The Part 2 of the course is a break out small group interactive session comprising-
1."being open"
2. "Breaking bad news"
3. "Dealing with the uncooperative /difficult patient
4. " dealing with the media"
Please contact me for further details
Kind regards
Athif.K
Operations Director