Sales Training - Telephone Appointment Making Birmingham

Securing
Telephone Appointments

In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments.

Telephone appointment making is an essential part of the salesperson's job and is something that the salesperson often puts off or dislikes doing.

This highly participative one day workshop will ensure salespeople appreciate the importance of this activity and provide useful guidelines and techniques to help gain quality appointments

Benefits

• To appreciate the need for gaining new business
• Understand what elements of preparation are required
• Be aware of a structure for the appointment call
• Provide ways of getting past the receptionist and through to the decision maker
• Value the importance of positive phraseology when making the call
• Be able to put together a simple script if desired
• Have knowledge of how to overcome objections
• To have practiced the techniques and received constructive critique

Locations and Dates:

Leeds: 1st October 2009, 4th March 2010, 4th May 2010 and the 3rd November 2010

Birmingham: 5th November 2009, 8th April 2010, 2nd June 2010 and the 10th November 2010

London: 18th November 2009, 13th May 2010 and the 6th October 2010
(Cobham Surrey)

Cost: £350 plus VAT per delegate
Includes: Expert trainer, learning materials, lunch and refreshments

How to reserve a place:
Online booking @ www.ripleytraining.co.uk , email to info@ripleytraining.co.uk
or call us on 01423 861122.

Preferential In-company rate: Bespoke Courses for up to 12 people at just £1,500 plus VAT – (accommodation and travel expenses are not included in this price)